Saturday, January 18, 2014

Learn to use Google Search



The other day while installing a program, I received this error code:  An error has occurred during initialization.   If this problem continues, please contact your system administrator: error code: 0x80073b01”.  I looked around to see if I could find my system administrator.  Hello, I am the system administrator!  Now what? 

I had to figure out what the problem was.  I copied and pasted the error code in my Google search box to see what came up.  The first hit was from Microsoft.  It said that, “Your PC is possibly infected with the newest variant of Sirefef AKA Zero Access.  One of the symptoms is that downloads are (falsely) identified as being a virus...and it will frequently disable and prevent the installation of various antimalware programs.” 

Once I knew what the problem was, I was able to deal with it.  I ran a scan with my MalwareBytes program and was able to remove the virus.  It is important to be as specific as possible while searching through Google, otherwise there would be plenty of worthless hits which would only add to the confusion. 

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